Sheet metal parts Quoting Error Troubleshooting

When uploading a model to meviy, a “Quotation failure” error may occur.
Below is an overview of why these errors occur and how to resolve them,as well as some example errors.

What is a quotation failure? Case 1: Failure to read uploaded file Case 2: Unsupported shape Case 3: Plate thickness not available Case 4: Uneven plate thickness Case 5: Distance between features Case 6: Bend-to-hole distance Case 7: Undersized bend height Case 8: Interference during bending Case 9: Unrecognized holeshape Case 10: Shape recognition failure

What is a quotation failure?

When uploading a model to meviy, an error may occur where the model cannot be auto-quoted.

How to check for errors in the project list

After uploading a model to meviy, the “” or “” icon will appear if the model cannot be auto-quoted.
In this case, please go to the 3D Viewer and confirm the details of the error from the Precaution column.

How to check error messages in the 3D Viewer

Please open the 3D viewer and check the “Precaution” menu.
Click the “Confirm” button to check for errors and to get the range of automatic estimation.
Depending on the error type, a range for auto-quotation may not be displayed.

How to locate an error

Clicking the “Confirm” button will highlight the error location in the model.
Once this error is resolved, automatic quoting will be possible.

Case 1: Failure to read uploaded file

This error occurs when a 3DCAD format or extension that is not supported by meviy is uploaded.
To resolve this, please check the formats supported by meviy and re-upload a supported format.

Notes

Please see below for the formats and extensions that can be uploaded to meviy.

Before You Begin＞Uploadable CAD File Formats

Case 2: Unsupported shape

This error is caused by uploading a shape that is not eligible for automatic quotation with CNC Milling.
To resolve this, please check the quotable shapes and modify the model accordingly.

Tip

If the following message is displayed in the 3D Viewer, it corresponds to this error.
– “Unsupported shapes_Support”

Notes

See below for shapes supported by the Sheet Metal service.
→Sheet metal＞Applicable Parts/Materials＞Shapes Eligible for Quotation

Case 3: Plate thickness not available

This error occurs when the requested plate thickness is not supported.
To resolve this, modify the model to match the corresponding plate thicknesses.

Tip

If the following message is displayed in the 3D Viewer, it corresponds to this error.
– “There are no supported sheet thicknesses.”

Notes

The part thickness must match one of the gauge thicknesses supported by meviy Sheet Metal.

Please refer to the following for available sheet thicknesses.
→Sheet metal＞Applicable Parts/Materials＞Material, Surface Treatment, Size

Case 4: Uneven plate thickness

This error occurs when the plate thickness is not constant during modeling or when the R length setting is not within the correct range.
To resolve this, modify the model to create a uniform sheet thickness.

Tip

If the following message is displayed in the 3D viewer, it corresponds to this error.
– “Model sheet thickness is non-uniform.”

Notes

Please see below for sheet metal modeling guidelines.
→Sheet metal＞Design Guidelines＞Basic Modeling Rules

Case 5: Distance between features

This error occurs when the distance between holes and end faces, or between holes is below the limit.
To resolve this, please increase the distance between the hole and the end face/hole.

Tip

If the following message is displayed in the 3D Viewer, it corresponds to this error.
– “XX and XX are too close.”

Notes

See below for minimum distances between holes and end faces/holes.
→Sheet metal＞Design Guidelines＞Range of Machining Limits

Please also use the measurement function to check the distance.

→[FA Sheet Metal] Quotation Settings＞Measuring 3D models

If you have any questions, please request a manual quotation by meviy support. See below for assistance on manual quotations.
→Quotation conditions settings＞[FA Sheet Metal] Quotation Settings＞Information about manual quotation

Case 6: Bend-to-hole distance

This error occurs when the bend-to-hole distance is below the limit.
To resolve this, either increase the distance between the bend and the hole or create an opening on the bend line (clearance hole).

Tip

If the following message is displayed in the 3D Viewer, it corresponds to this error.
– “XX and XX are too close.”

Notes

See below for rules on openings on the bend line.
→Sheet metal＞Design Guidelines＞Range of Machining Limits

If you have any questions, please request a manual quotation by meviy support. See below for assistance on manual quotations.
→Quotation conditions settings＞[FA Machined] Quotation Settings＞Information about manual quotation

Case 7: Undersized bend height

This error occurs when the bending height is below the limit.
To resolve this, increase the bending height to a sufficient height.

Tip

If the following message is displayed in the 3D Viewer, it corresponds to this error.
– “The bend height is too small.”

Notes

See below for minimum bending heights.
→Sheet metal＞Design Guidelines＞Range of Machining Limits

Case 8: Interference during bending

This error occurs when the part geometry causes interference during bending.
To resolve this, modify the part design to avoid interference.

Tip

If the following message is displayed in the 3D Viewer, it corresponds to this error.
– “The part and mold are interfering during bending.”

Notes

See below for guidelines on die interference during bending.
→Sheet metal＞Design Guidelines＞Range of Machining Limits

Case 9: Unrecognized holeshape

This error occurs when there is an unrecognized hole shape.
To resolve this, please change the hole to a supported shape and re-upload the file.

Tip

If the following message is displayed in the 3D Viewer, it corresponds to this error.
– “There is an unsupported hole shape.”

Notes

See below for tapped hole recognition.
→Sheet metal＞Design Guidelines＞Tapped Hole Identification and Selectable Sizes
→Sheet metal＞Design Guidelines＞Friction Drilled/Tapped Holes Modeling and Sizes

Case 10: Shape recognition failure

This error occurs when there is a problem with the quality of the uploaded 3D CAD data, and the shape is deformed when it is loaded in meviy.
If the shape is deformed, please try the following steps to attempt to generate a quote.

State of original data

State after loading in meviy

Tip

The following message is displayed in the 3D viewer when this error occurs.
– “An error shape exists in the model.”
– “Failed to load file.”

1. Check the shape of the uploaded 3D CAD data.

Check the shape of the uploaded 3D CAD data.
If there is a problem with the shape, correct it and upload the model again.

Notes

Visual check
– Are there any twisted surfaces?
– Are there any unintended geometric features displayed in the cross-section view?
– Are there any very small shapes or gaps?

Check the shape creation method
– Are there any 3D shapes created without drawing sketches?
– Shapes created by importing lines from DXF
– Shapes created using reference geometry or mating part geometry
– Are there any intersecting lines created by intersecting holes?
– etc.

Confirm using CAD checking tools
– Check for inconsistent shapes

If there is no problem with the shape check or the model loading does not improve even after correcting and re-uploading the file, please try the next step 2.

２．Changing the file format

Upload the file again in a 3D CAD file format different from the one you originally uploaded.

Notes

– If meviy supports the native format of the 3D CAD file you are using, please try uploading in the native format.
– If you are using an unsupported format, please try uploading as a STEP or Parasolid.

If modifying the geometry and changing the file format does not fix the error, please contact meviy support.